Comments on: Dumbass Customer Service, this is Hal… http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal All the Rants that Beer and Birding Can Buy Sat, 10 Jan 2009 01:16:05 +0000 http://wordpress.org/?v=2.7 hourly 1 By: mon@rch http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal/comment-page-1#comment-2237 mon@rch Sun, 29 Jul 2007 01:19:19 +0000 http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal#comment-2237 O my goodness, you have to be kidding me that this happened? That must makes me go out and buy something from them! O my goodness, you have to be kidding me that this happened? That must makes me go out and buy something from them!

]]> By: Apertome http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal/comment-page-1#comment-2233 Apertome Thu, 26 Jul 2007 18:05:42 +0000 http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal#comment-2233 What a chump. The guy is clearly a moron. On the flipside, I am so glad not to work in customer service anymore. I used to do support for Dell laptops over the phone, and I'm sure they give this guy a line of BS about what's going on and that's all they tell him, leaving him to fend for himself. Of course, I did a much better job of fending for myself than that, but still ... it's better, from the company's perspective, to have some low-level tech look stupid than to have him telling customers how unsafe their products are. What a chump. The guy is clearly a moron.

On the flipside, I am so glad not to work in customer service anymore. I used to do support for Dell laptops over the phone, and I’m sure they give this guy a line of BS about what’s going on and that’s all they tell him, leaving him to fend for himself.

Of course, I did a much better job of fending for myself than that, but still … it’s better, from the company’s perspective, to have some low-level tech look stupid than to have him telling customers how unsafe their products are.

]]> By: furiousball http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal/comment-page-1#comment-2232 furiousball Thu, 26 Jul 2007 17:59:18 +0000 http://www.martytdx.com/zealot/archives/2007/07/26/dumbass-customer-service-this-is-hal#comment-2232 Wow, now that is some choice dumb there. I'd ask for his autograph after that Wow, now that is some choice dumb there.

I’d ask for his autograph after that

]]>